Big Foodie

Created novel food delivery option which was acquired by Foodhub.


Services: UX/UI Product Design, User Testing

Big Foodie was an innovative online takeaway platform that alongside offering traditional food delivery services, also enabled home chefs to sell their meals directly to customers. 

Objectives:

  • Big Foodie were in the process of developing a brand new proposition and wanted a total redesign of the mobile website.

  • Design and simplify the meal-ordering process.

Process:

  • Created initial user flows, designed three design concepts, and iterated on feedback through usability testing and client collaboration. 

  • Iterative design improvements made the ordering process faster and more intuitive.

  • Delivered annotated designs for seamless handoff to developers.

My Role:

  • I was the sole designer on this project, working with a team of developing working in an agile process.

Skills:

  • Competitive Analysis, Site Map, User Flows, Sketches, UX/UI Design, Prototyping, User Testing, Copywriting.

Impact and Results:

  • Delivered a fresh brand look and feel and end to end journeys.

  • Streamlined the ordering process, improving conversion rates.

  • Big Foodie was acquired by Foodhub in a multi-million pound deal.

Discussing User Flows.JPG
Sketches
 

Home Chef Profile

Every Home Chef would have a profile page with information on them and the dishes they are currently selling as well as a record of their previous dishes.

 

Ordering from Restaurant

Restaurant menu and ordering process. 

 

Site Map

Before starting any of the UI design, I went through the site with the client and afterwards created a site map to establish what pages were needed and where they would live within the site itself. 

Site Map

User Flows

I also developed User Flow diagrams to help understand how people would complete key tasks. 

User Flow - Order Meal
User Flow - Checkout for the first time

What the client said

Michael’s insightful analysis, direct approach, and practical solutions have helped us get straight to the point, see what the real issues were and what to do about it. I don’t feel lost anymore.

Will Bai
Founder & CEO
Burgogi